Frequently Asked Questions

Q: What are your operational hours?
A: We are open 6 a.m. to 6 p.m. Monday through Friday.
We are closed New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas.  We also close at noon on New Year’s Eve and Christmas Eve. Should these holidays fall on a Saturday YMCA Child Care will be closed on Friday. When they fall on Sunday we will be closed on Monday.

Q: How many days does my child have to attend?
A: We provide full time care five days a week.

Q: What time does my child need to arrive?
A: Your child will need to arrive no later than 9:30 a.m.

Q: What does my child need to bring?
A: Diapers, wipes and an extra set of marked seasonal clothing. These items may not be shared, if your child does not have the required items you will be contacted to come at once.

Q: Where can I drop off my child?
A: It is required by licensing each child is brought to their respective rooms.

Q: What if I am late picking up?
A: You will be charged a late fee.

Q: Who can pick up my child?
A: Only those authorized on your child’s emergency card.

Q: What if my child needs medication?
A: You may bring age-appropriate medication in its original packaging and sign a medication form in the office.

Q: When and how do I make a payment?
A: Payment for the week will be due by noon on Monday.  Payment options include check, cash and credit card.

Q: How can I contact the YMCA Child Care?
A: We are happy to answer your questions. Please contact us at the following:
Phone -  (641)-792-7021
Fax -  (641)-791-3355
Address -  1701 S 8th Ave E